Betagro enforces its Quality and Food Safety Policy across all business groups with a strong governance foundation led by dedicated quality teams. The Betagro Quality Management (BQM) system has been designed to align with global standards and operates seamlessly throughout the entire supply chain, from upstream to downstream.
The BQM emphasizes a unified standard while enhancing efficiency with real-time data analysis and systematic reporting—ensuring accuracy, consistency, and compliance at every step.
Betagro has conducted round-the-clock, unannounced audits both internally and externally to build the highest level of confidence. These rigorous checks ensure that every single product is fully traceable at every step. Concurrently, Betagro fosters a rich culture of food safety and quality through employee training and awareness programs, ensuring everyone values quality in every detail of their work.
Consumer trust is also supported by the Digital Betagro Contact Center (BCCx), which integrates technology to provide a primary channel for feedback, suggestions, and complaints. These insights are systematically analyzed to drive continuous improvement and maximize customer satisfaction.
Smart BQM & Digital Risk Management
Betagro is transforming quality management into Smart BQM—integrating quality data, big data platforms, and cloud-based analytics to ensure alignment with domestic and international regulatory requirements. This includes real-time monitoring through systems such as Betagro Regulation & Compliance System (BRCS) and Betagro Target Management System (BTMS). These platforms are designed to improve the efficiency of the food safety management process and reduce risks across the value chain.
Additionally, Betagro prioritizes Supplier Risk Management, with a focus on raw materials and food safety-friendly packaging. We implement clear criteria for new supplier selection and conduct regular supplier audits, ensuring the delivery of products aligned with legal compliance and consumer responsibility.